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Wireless at Red River College: Home

About RRCWireless

Red River College maintains the RRCWireless network in the Notre Dame Campus and throughout the Exchange District Campus.

Wireless is fully available throughout the Roblin Centre and the Patterson Global Institute at the Exchange District Campus.  In the Notre Dame Campus full wireless coverage is available in Buildings A, C, D, E, F and Z and certain common areas, such as the Library, the cafeterias (Buffalo, Voyageur, Otto’s, Hard Drive ), the Cave Lounge, and the North and South Gyms.  There is only partial wireless coverage in buildings M, J and B.

RRCWIRELESS CONNECTION INSTRUCTIONS

  1. On your laptop or device, look for the wireless Connection named RRCWireless.
  2. Do not use RRCGuest! It does not work for Students/Staff or even anonymous users. (Additional info is below)
  3. When prompted for username and password, use your normal RRC network username and password.
  4. If you are prompted to "trust" the network, then you must do so to complete the connection.
  5. Once connected, you should be good until you change your password. When you have a password change, you must remove the RRCWireless connection (forget this network) and make a fresh connection to RRCWireless.

Need Help?

  • Note: The Library does not manage the wireless network. The wireless network is managed by Red River College Information Technology Solutions. The Library published these guides as a way to better serve our patrons.

  • Technical Support: For those who have difficulty connecting to wireless with a personal device (laptop or smart phone), Red River College Information Technology Solutions only supports College-issued laptops and devices. However, the RRC Library does offer tips and general support on this page for those that are bringing their own device.

  • Face-to-Face Help: If you cannot make a connection, please refer to troubleshooting tips below. If you are still having problems you are invited to visit either Lower Learning Commons Helpdesk (Roblin Centre) or the Library Lab Helpdesk (Notre Dame Campus) for face-to-face assistance.

RRCWireless Manual Connection Settings

To manually connect to RRCWireless your device needs to have the following settings:

Wireless Network Name:  RRCWireless
Security Type: WPA2-Enterprise 
Encryption Type: AES 
Authentication method: Secured password (EAP-MSCHVL)

Very Important for Windows users:  You need to disable "Automatically Use Windows Logon Name and Password"    

To connect you must enter your username and password:

Username:  Your normal network username ie. jsmith33
Password:  Your normal Network Password 

Domain:  Normally you do not need to enter a Domain, however if asked for a Domain it should be 'ACADEMIC' for Students and 'ADMIN' for Staff.  

Note: If you change your RRC network password you will likely have to remove the network (forget this network) and make a fresh connection to the RRCWireless network.‚Äč

RRCWireless - Manual Connection Guides

The Notre Dame Campus Library has produced these instruction guides for those that need to manually connect to the wireless network:

Windows Operating System

Android

Macintosh

Troubleshooting Tips

  1. Don't use the RRCGuest wireless connection. Always use the RRCWireless connection.

  2. If you change your password, your device will likely retain your old password and will be locked out of the network. To remedy this situation:

    1. Forget this network (remove the RRCWireless Connection).

    2. Wait 30 minutes.

    3. Make a fresh connection to RRCWireless.

  3. Windows laptops may require the latest updates to connect using the required WPA2 Enterprise protocol. In addition, new laptops may require you to update your wireless adapter driver to the latest version. Look for updated wireless adapter drivers on the laptop manufacturer's website. 

  4. If your wireless stops working, ensure that you are at least in a location where the RRCWireless service is actually available. 

  5. Do you not see any Wireless networks? Make sure that your wireless adapter is switched on.

  6. If you are having trouble getting the settings to take effect, try turning off the wireless and then setting up the connection with the proper settings.  Then switch the wireless back on to make a connection.

  7. If you are still having trouble getting the settings to take effect, switch off the wireless.  Remove the connection to RRCWireless and then add it again manually (refer to one of our guides above for instructions as to adding manually).  Ensure all settings are correct.  Then switch the wireless adapter on and see if the connection can be made.

RRCGuest Wireless

Red River College also maintains a Wireless connection named "RRCGUEST".  This account is for guests to the college and is not meant to be used by students and/or staff. (Students and Staff should always use the RRCWireless connection)

RRCGUEST is for "guests" to the college and requires a unique username and a password that has to be obtained. in advance, by making a CASELOG request to Information Technology Solutions.  

The Library does not issue usernames and/or passwords for RRCGUEST.

IMPORTANT TIP!

If you are required to change your password, and then your phone loses its wireless connection, your phone is probably locked out! Do this:

  1. Remove RRCWireless by using "Forget this Network"

  2. Wait 30 minutes.

  3. Re-connect to RRCWireless

Library Systems and Services Coordinator

Mark Nelson's picture
Mark Nelson
Contact:
CM32 - Notre Dame Campus Library
204-632-2417
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